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Thursday, March 29, 2007

Why Small Business Websites Fail

This excerpt from a published article includes my short list of what you need if your goal is website traffic and new customers. These facts have been overlooked or misunderstood by many of my small business clients, and in most cases the errors of omission are due to inexperience.

1. You need a trusted site with name, address and phone number, not just a PO Box.
2. You need to be online 6-12 months or longer to achieve search engine ranking.
3. You need a large site with 10-20 or more pages of quality content for credibility.

Discuss your needs with your site designer. It should not be a cousin, uncle, or friend who happens to have software to make websites. A truly successful site takes more... much more. Professional help may be more cost effective than you realize. Some service providers will try to take advantage just because you are in business. I regularly save clients more than they pay me for designs with free advice to shop for economical service providers for a domain and hosting.

Realistic expectations up front will help you avoid disappointment. Be prepared with an ongoing annual budget to add fresh content and features to your site. A smaller site is okay to get started. If you cannot meet the goals in the above list, your traffic and new customers must be pointed to your site with direct marketing efforts. If presenting your company online achieves a positive first impression that may be enough to begin. As your budget increases you can revise expectations as you continue to grow your online presence.

Read the full article here... Questions or comments are welcome.

handwritten signature of Jim Degerstrom

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